VIDEO: In the United States, you can summon emergency help from police, firefighters or an ambulance by dialing 911. The first such call was made in 1968 in Haleyville, Alabama. In 1999 Congress directed officials to make 911 the universal emergency number for the United States. Since then, emergency operators have answered more than 240 million calls a year. VOA spent a day with 911 dispatchers to learn about
the job’s rewards and stresses.
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