For three days last month, 1,000 food-service workers at the San Francisco International Airport went on strike. During the walkout, there was nowhere to eat at the airport.
Except, that is, at two automated coffee kiosks where robots served up espressos and green-tea lattes.
For decades, robots have been replacing (or nudging aside) human labor, senior correspondent Adam Rogers writes. They put together cars, pick stock in warehouses, vacuum floors. But at SFO, robot baristas didn't simply replace humans — they crossed a picket line.
But this isn’t just about coffee. All workers are facing increasing competition from automation and algorithms. We need to figure out how to synchronize our labor with the souls of these new machines — before things get out of hand.
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